Shipping Policy for JRWatkins.com Purchases
In the U.S., please allow approximately two business days to process your online order and approximately five to seven business days for shipping. Orders shipping to Canada, please allow up to two business days to process your order and approximately 2-12 business days for shipping. Orders shipping to Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, or APO/FPO addresses, please allow 2-3 weeks for delivery.
- Primary shipping carrier is UPS in the US. UPS SurePost may be used upon the discretion of JR Watkins. Purolator and Canada Post for Canada.
- Large size orders may require different shipping methods based on J.R. Watkins discretion.
- Backorders: Watkins does not take backorders on out of stock items. If a product you try to order is unavailable, we will provide the approximate date we expect it back in stock and you can place the item on your next order once it becomes available. You will have an option to receive an email notice once an out of stock product is available. A notice will be sent directly to you via email letting you know the product is now available to order.
- Shipping/Handling: Applicable tax will apply.
At this time, overnight service is only available in the US through our toll-free Order Department. For rushed delivery, please call 1-800-Watkins (928-5467), Monday through Thursday, 8:00 am-5:00 pm CT, or Friday 8:00 am-4:00 pm CT. An operator will be more than happy to assist you. An additional charge will apply.
Shipping Regulations With Hazardous Products
Alaska, Hawaii, Puerto Rico, Guam, Virgin Islands, and APO/FPO Addresses.
Hazardous products cannot be shipped to these remote locations in Canada.
Due to shipping regulations with hazardous products, we are no longer able to ship those products and assortments. View the list of Hazardous Products.
We do not ship products internationally (outside of the U.S. and Canada).